Thursday, August 16, 2007

Cross the Brijj only when you come to it

[This post is partly a review of the new professional networking site Brijj; and partly (or rather, I should say, mostly) a response to another review “A brijj too far” by Shyam.

I must clarify upfront that my views may not be considered completely unbiased. I’ve worked at Infoedge in the past, so might have developed a soft corner for the team. I’ll try to keep these personal biases out of the post
]

Let’s start with Shyam’s review “A brijj too far”. Once we have ignored the first three paragraphs, which tell you how Indian firms are only good at copying stuff from the west and how only the developers’ lovers use their product, we reach the point where the author starts the review of Brijj. The most admirable part of the review is the discovery of the redundant Meta tags and the invisible div tag. Hats off to Shyam for discovering these things, which have supposedly escaped the notice of the QA team. But my question is how do these things affect the user? May be I’m an exception, but when I’m surfing the net I hardly ever go through the source code of each page to check the meta tags. So what Shyam is trying to tell us is that the code is not polished. Big Deal! Isn’t that what you would expect from a beta version? When the time to market is so important I would much rather have my technical team and QA team focus on product features than spending their time in refining the code.

Next, Shyam complains about the absence of privacy settings for the users. Interestingly, even LinkedIn doesn’t have such a setting (some of the granular settings were added much later; for features such as your public profile or Q&A section; features which are so far not present in Brijj). So the only “privacy” setting that is present in linkedin and missing in Brijj is whether you allow others to see your contact list or not. I’m sure the team must be having this on their priority list. But as far as privacy is concerned I think Brijj does a much better job than the personal networking sites like orkut, myspace etc. Just like LinkedIn, it tries to handle most of the privacy and spam issues by itself rather than asking users to specify these settings.

Then Shyam talks about Infoedge’s “critical mistakes like not having a common registration database among its properties”. Mind you this line comes from a guy who was just complaining about privacy. The point Shyam is missing is having a common user database is actually more beneficial to the company than the users. Most of the times it’s the user who doesn’t want to have his data aggregated. In any case, I don’t think it makes sense for the products Infoedge has; 99acres hardly requires a registration, most of the users would use jeevan saathi for a very short time (at least I hope they would), and in naukri although there is a repeat usage, the frequency won’t be very high.

My favorite line in the entire post is: “I am assuming that at some point Info Edge will roll into Brijj, the muscle of Naukri’s database, but they have again erred gravely by not having it on from day one”. Networking is a social activity and job searching is mostly a private activity (by this I mean most of us don’t want to broadcast the fact that we are looking for a job switch, we might contact some selected people for this). And what naukri database is Shyam talking about? If he is referring to database of resumes and candidates; I’m not sure how that can be merged with Brijj. Invite all the naukri candidates to Brijj? They might as well send a mail to my HR manager and my boss saying that I’m looking for a job change. And if Shyam is talking about the database of job postings, that I’m sure would come much later in Brijj, but in a different form. Brijj would help companies identify candidates mostly through referrals (that’s the benefit of networking, isn’t it?).

So what’s my verdict on Brijj. I think it’s way too early to write a review for the product. The true value of a networking site can only be gauged when it has gained a substantial user base (“positive network externality” guys, remember I talked about this here?).

Brijj definitely has some cool features to start with. The UI looks pretty decent (I generally don’t care much for UIs, but it matters to most). They provide a type-ahead functionality for company names and educational institute names. The importance of this type-ahead functionality would be clear when you look at the “People you may know” section in home page. Allow me to explain. Even linkedin has a “people you may know” section, which tries to match the company name/ institute name to find your ex-colleagues and alumni. But linkedin misses a lot of potential contacts because the company name is entered in a free text field. If user A enters his company as “Infoedge” and user B enters it as “Infoedge India Pvt. Ltd”; chances are linkedin won’t recognize them as colleagues. This problem would be addressed in Brijj to a great extent, since most users would select the name from the type-ahead list.

I’m sure what we are seeing is a skeleton version of what’s planned for the site. Not because the team accidentally missed implementing those features; but because most of these features only make sense when you have build a large enough user base. So let’s give Brijj sometime before we give our verdict.

6 comments:

  1. Great Post Manas and a great response to Shyam's comment as well. I don't know why people like Shyam open their mouth only to put their foot in it.

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  2. Dear Anonymous,

    Thanks for the encouraging words. Lets give Shyam some credit. He has made some valid observations. And although I have a difference of opinion with him on many points I respect his point of view. At the risk of sounding a bit philosophical, I must add that the world would be a really boring place if all of us think alike.

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  3. Ok Shaym, even I think we should stop the discussion here (I hope you are not already off the bus). But before we part our ways here is one last comment (you didn't think I'll let you have the last say in my blog, did you :-))

    1) I disagree. Servers and Databases have more sophisticated way of identifying the encryption. I would really suggest you to check this out (and if you find anything that contradicts me, please send me the link). I'm not saying it's good to have redundant tags; but I don't think they are as harmful as you are suggesting.

    2) I'll just explain this with one example you have given. You said linkedin has a setting under "Advertising" which is not there in Brijj. But that setting allows you to specify whether or not "you want to receive relevant targeted advertising on partner websites?". The point I've been trying to drive home is Brijj doesn't have such a feature of having advertisements on partner sites. So why should they provide this setting? It's like saying you can have this lock right now, you'll give you the house later.

    3) 90% of the users made the "choice", because they don't have the option. Even I use Google's sites , logging in using the same id; but I'm a bit paranoid about what they can do with all the data they get through different sites. In case of Brijj, I'll hate to use my naukri login. I admit that not all users would have such concerns. So the difference of opinion stays.

    and by the way here is the privacy concerns about Google-double click deal (http://news.com.com/Privacy+concerns+dog+Google-DoubleClick+deal/2100-1024_3-6177029.html)

    Thanks for letting me know that it's different from anti trust. I would have never guessed.

    4) Oh, finally some agreement :-)

    5) I disagree. but don't want to repeat myself. my previous comment explains my stance.

    Thanks! and all the best with your endeavors as well :-)

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  4. www.saleraja.com is a local search site focussing on best shopping deals in delhi and bangalore...

    Check it out, I liked it

    I also won their prize of Rs 200/ mobile recharge recently...

    These people (brijj, saleraja) are really pumping indian entrepreneurs to come out in the open

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